Part of me wants to give them 4 stars but part of me says just 3.. I've seen a handful of stylists here. Typically, I like to find a stylist and stick with them but for one reason or another here, usually due to scheduling, I've had to bounce around. It's not that they don't do a good job, because the finished product is nice. My issue is there has been a couple times where the finished product is not what I explained or showed to the stylist. This is frustrating because by no means are the services here cheap and you are stuck with the look until you return for your next visit.
I would like to mention that on one of most recent visits I was very unhappy with how my color came out and the salon was very understanding and eager for me to come back and have it fixed the way I wanted.
Also, I had Kristin as my stylist for the first time on my last visit and she's a great stylist. Very attentive to detail and in explaining what she's doing throughout the process.
Overall, I'm sure I will return. I just hope that me and my stylist can get on the same page!