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  • Not so hot. I don't see why everyone thinks HL is so great. They don't carry anything you can't get somewhere else, and their prices aren't really any better. 1) The cash registers don't have anything itemized, so you can't refer back if you need it; the cashiers have no idea what's on sale. (I went twice and both times my purchase was rung up incorrect; I not only had to tell the cashier the items were on sale, but she asked the MANAGER if she could give it to me at the SALE PRICE!!!! (Point: I bought ribbon, which was 1/2 price in the ENTIRE STORE - ALL RIBBON - and she not only wanted to know what department, but asked the manager if she could sell it to me at sale price. ALL ribbon on sale, who cares what department, especially since their cash registers don't note that fact anyway). She didn't know the price of anything on sale; several items rang up at full price and I had to keep telling her it was on sale. 2) The fabric department is TINY, not even worth driving there for, and the two women working there were arguing with each other and couldn't figure out how to measure fabric correctly, so I just left without buying anything in that department. 3) Most of their items you can get at Michael's or Joann's, and the employees at the other two stores are so much nicer and helpful AND THEY KNOW WHAT'S ON SALE. 4) HL doesn't take competitor's coupons, as do the other stores. 5) They're not open on Sundays. A lot of people shop on Sundays because Saturdays are usually busy with the kids' games, etc.; and this is the only day to shop. There are enough craft stores in Las Vegas that are open on Sunday to where I don't need to go out of my way to shop here. 6) But the big thing is the "nice" sign on the door which states that they have the right to 'check your items (as in purse) any time they want, and can check your vehicle', and if you tell them no, they can escort you from the premises/ Really? Check my vehicle? I don't think so. As for escorting people from the premises, they can only escort you as far as the front door, since they are in a strip mall. I am not shopping at a store that automatically assumes everyone who comes in the door is a criminal.
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