Usually big fans of Cleveland Pizza but didn't have the best experience last night. Called in to order a pizza for delivery and referenced a special (medium 2 topping pizza for $9.99). Employee who answered the phone said he never looked at the website so didn't know the special, so he had to have the manager come help. Regardless, we stated multiple times that we wanted pepperoni and banana pepper. Never was asked how we wanted to pay, and when the pizza showed up, we only had banana peppers on it. Disappointing for sure.