I love this place! I had 3 pairs of shoes that needed fixed BAD, 2 were so bad I haven't worn them for a year or so. They were all heels but the heels were missing the rubber bottoms and the material on the heel was ripped up and worn. I never used a shoe repair place before but I'd hate to spend money on new shoes. The guy, I'm assuming the owner, was very nice. He even made sure to get them done in just 3 days before I left for vacation when it normally would take a week. For $40 I got 3 pairs of shoes fixed that cost me almost $300. I always prefer to fix things if possible rather than just replacing them, I will definitely be back here for ANY shoe needs! The worse pair I had were black heel boots and they look brand new again!! Very very happy girl!