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| - Let me preface this by saying that I do not usually post bad reviews. Also, I have been here multiple times and while the juices are always great, the salads/grain bowls have never lived up to my expectations. I've tried several and they have all been very bland. Unfortunately this is really the only place to go to for a quick 'healthy' option around dinnertime in downtown PHX. Kaleidoscope is amazing (both juice and food) but they close at 3.
So...I came in to the restaurant yesterday around 7 pm. I ordered a Gangnam City salad and substituted salmon instead of steak. I also got a large Power juice. When I got home and opened the box, I noticed a terrible smell. It literally smelled like garbage. Taking a closer look, I realized that the bean sprouts were spoiled. They had a clear brown look to them and if you have seen fresh bean sprouts before, they are supposed to be crisp, opaque and white. I can't be sure that that alone was creating such a terrible stench, but it was definitely the main reason. The lettuce and salmon looked ok, so I thought I would try and salvage this meal and give it a chance. I literally picked out the bean sprouts, one by one, and transferred the rest of the ingredients into a different container. I then proceeded to douse the new plate in lime juice, hoping that it will take away any traces of that terrible smell. I took one bite and had to spit it out because it tasted totally spoiled. It was not edible and went straight to the trash.
PLEASE pay better attention to the freshness of your food ingredients. I don't want anyone else to experience what I experienced. I really wanted to give 1 star but because I've never had an issue with the juice, I will give 2. However, I won't be coming back for food again.
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UPDATE 9/30/16 - I received an 'On us' card for a future meal from Morgan of Grabbagreen. Nice gesture. I will stop by to try the food again and update/post a new review.
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