Well after signing a 10 month contract with this company... I am really regreting this now. They make you write an email to their corporate email account, and promise a reply when you want to cancel your membership. So far I havent heard anything back from them and they have continued to draft payments out of my account. I havent even tanned here in months! Their customer service here is bad!!! I even spoke with a woman on the phone who promised a manager would call and speak to me. I haven't heard anything back. So unless you want a membership that lasts forever I wouldn't recommend signing a contract with them, or you will be spending a lot of dedicated time getting out of it!