Used You Dirty Dog to groom our fur babies for a couple of years. First groomer was fabulous! Unfortunately, she died so we worked to get another groomer, James. He was also great! We scheduled an appointment to have our babies groomed in August 2016; however, James called in sick so our appointment was rescheduled for the following day. Apparently, James was still unavailable. The "groomer" received our 14-year-old Corgi from my husband who carried her from the house to the van. My husband told this "groomer" to watch out for her hips due to her advanced age. The next thing he finds out is that this "groomer" has taken it upon herself to SHAVE our Corgi!!!!! Not only was she shaved, she was shaved BADLY! I will NEVER allow these people back on our property or near our dogs ever again. Run, don't walk, away from this company if you love your fur babies!