Walked into Sport Chalet and it was just like walking into a big warehouse. I went in looking for some items and passed by at least 4 people including the lady up front and not one of them said a word to me. Nothing like the normal can I help you with something, hello, or even boo. At least at their competitors, like Dick's they will at least greet you and ask if you need help. I guess this and Big 5 are off the list when I need sporting equipment.