I went here on Friday the 13th to get a conch piercing, Robert was super personable and made me feel very comfortable. He was very professional and you could tell her really enjoys what he does. The shop is super great, they only have the best of the best jewelry and the staff were very nice and helpful! The piercing went very smoothly, and Robert made my nervous feelings go away. I usually get light headed when dealing with needles but Robert pierced me laying down which really helped! The shop is super rad and I would never go anywhere else for a piercing! This place is legit, you NEED to check it out!