So far we have had nothing but good experiences there. We've been using them for about 3 years now and Kat always comes back really happy from there. They take really good care of her and they always give her a lot of extra attention. She's one of the few Irish Wolfhounds that they get in there. So she's always somewhat of a novelty. And for her size she is the biggest most lovable thing in the world. You can't help but want to hang out with her and spend time with her. The only issue we ever have is that they don't wipe her bum after she does her business. And we do. So we have to wash her bum a little bit when we get her back. But all in all they take wonderful care of her she's never come back to us sick and she's never come back injured. But we also don't let her go out and do open play with the other dogs. I'm afraid that either she would get excited and scare one of the others so that it would attack her or she might hurt it trying to play with it. And the last thing I need is her getting hurt because some little tiny poodle or something gets terrified of her and attacks her.