I've been to many different spas to get facials as I have very problematic skin but rarely have I ever liked a spa enough to go back, until I came here. I was in desperate need of a spa last minute but everything was booked up. I tried calling Holt's but there was no answer so I decided to try my luck and try a walk in. To my surprise, there was someone available to do my facial. I was planning on getting a regular facial but seeing that my skin was extra troubled recently I opted for the microdermabrasion treatment with a chemical peel add on. The entire treatment was very relaxing and my esthetician was just fabulous! Marie was very informative and knowledgeable on the products, procedure, and skin in general but not once was she pushy about buying the products. She didn't make me feel uncomfortable by pushing me to get it but she did show me and inform me on why it would be beneficial for me to get them. I had a lovely time from the moment I walked in (the receptionist was very nice as well) to the moment I left. The facial wasn't rushed and although it is on the pricier side (not by much though - especially for Holt's) it is definitely worth it. I did not expect to receive such great service nor superb results as I'm always skeptical on going to larger chain spas, especially Holt's where they aren't really know for their spa and salon services. Anyway, this was a fantastic visit and I will definitely be booking in for regular appointments!