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  • My last review was hard to swallow, it wasn't something that I particularly liked doing. Having said that, I am proud to say I can't possibly give Pizza Heaven anything less then 5 stars now. This is why: Two days after posting my last review, I was contacted through Yelp by the owner. She had even found my phone number and email address and contacted me there as well, after I didn't respond promptly she tried me again......it was evident she wanted to make things right and talk about my experience at Pizza Heaven. Over the next two weeks we discussed the issue and she apologized more then once and explained what had happened. We talked a bit about the compromises and challenges to running your own business and I found out all about where she sourced her Vegan cheese from, how to order other items Vegan at the restaurant, and about a new vegan sausage she was trying. Suffice to say that the owner cares immensely about her business and her customers. If all owners cared this much we might have a real dining dilemma (does Yelp exist in a society if every place warrants 5 stars??). I am happy to say that the owner made things right to my satisfaction (and then some) and I am also eager to let veg heads know about the new Vegan sausage - its pretty damn good. I have gotten two pies since my last review (sausage and green pepper) and they have been much better. I am glad that Pizza Heaven is now back on my pizza rotation. I am even more thrilled that we have owners like we have at Pizza Heaven here in Phoenix.
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