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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-08 00:00:00 (xsd:dateTime)
itemReviewed	Romano's Macaroni Grill
http://www.openvoc.eu/poi#funnyReviews	8 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	8 (xsd:int)
rev:text	I. Have. No. Words. What an awkward and unfortunate dining experience. One of my girlfriends had a gift card here and invited me out for dinner and drinks so I met her and another friend at this Macaroni Grill location. I've never been to a Macaroni Grill and did not have any expectations. I walked in the restaurant to a hostess facing the opposite direction of the door around 7ish. I stared at the back of her head for a solid minute before I realized she did not plan to turn around. I said hello and she turned around, looked surprised, smiled and grabbed some menus. I asked for a booth for 3 people which she had available. When my friends arrived they joined me at the booth and we quickly scanned the wine menu for a bottle to share. We asked for the Chateau St. Michelle Riesling. Our server, Shelly, came back to let us know they didn't have any chilled bottles but could place one in ice for us. We declined and ordered a bottle of Chardonnay. She came back with a bottle of Kendall Jackson (not what we asked for) and offered us this alternative as they didn't have in stock the Chardonnay we ordered. My friend asked if she was able to price match the original Chardonnay we ordered ($10 difference) and she left to double check and let us know she could. We had to also request for water and bread as we were getting hungry. We started off with the "NEW" appetizer item, loaded fries, and the macaroni bites. We got 2 loaves of warm bread with olive oil and balsamic which was probably the best part of our meal. When we ordered our apps we asked to order our entrees as well and Shelly told us not yet as she had to assist another table and came by a few minutes after. It took 45 minutes after we were seated for our apps to come out. As Shelly placed the Mac and Cheese bites on our table, half of the sauce spilt onto the table. She quickly apologized, placed the fries on the table, and left to get us more sauce. The loaded fries looked far from loaded topped with a cheesy white liquid and a few thin slices of red peppers. I remember seeing prosciutto on the menu with the loaded fries. Not only did were the fries missing the prosciutto (which Shelly brought out for us in a separate bowl when we asked about it) but we asked for a menu and saw it was also was missing the Gorgonzola and Parmesan. Once we brought this to Shelly's attention she was apologetic and we overheard her asking the chef if he even knew how to make the fries. (The cooking line where the food came out was right next to our table). The Mac and Cheese bites were unmemorable. We picked at the fries since we were starving and eventually when Shelly came back to our table we told her that it wasn't necessary to bring out another loaded fries. One of my friends and I ordered side Caesar salads which weren't bad and my other friend got the tomato basil soup. This soup was literally a bowl of marinara sauce. The thick consistency looked like marinara or a can of tomato sauce. I told him to dip the left over bread in it. Eventually our food came out. My friend got garlic shrimp Alfredo which tasted ok! My other friend got the Buffalo Chicken Parmesan which literally looked and tasted like it was microwaved to get the cheese melted on top. The breaded chicken was soggy which once again made me believe this was microwaved or sitting out for a while. I ordered the classic bake per the server's recommendation and they brought out this tray that could feed a small family of 3. One bite and I couldn't eat the rest. The noodles tasted like they were sitting out for hours (or days) and there was something strange and sour about the tomato sauce. Shelly was nice and offered complimentary dessert for our experience. We politely declined as we wanted to leave and she also brought us the boxed loaded fries they had made (that we did not want). She boxed the Shrimp Alfredo and the Chicken Parm for my friends and I declined boxing up my family portion of classic bake as I had no interest eating this at home. She could clearly see I did not touch the entree but did not ask questions and came back with our bill. We did not want to be a nuisance but really could not believe the series of unfortunate events that happened throughout our meal and also how terrible the food quality and taste was. I spoke up and said I really did not like the classic bake and Shelly left to bring over her manager, Ryan. Ryan told us and he watched our entire dining experience and understands how negative it was and also saw me barely try the classic bake (where was he earlier?) and would take care of the classic bake and the fries. We thanked him and he gave a small apology. My friend who ate the tomato basil/marinara sauce got a bad stomach ache when we left the restaurant. Please do not eat here.
http://www.openvoc.eu/poi#coolReviews	4 (xsd:int)
rev:reviewer	Alice

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