Our 8 piece family meal took well over 35 minutes. The staff seemed confused and disorganized. They were out of several things. When the order was finally ready, they had forgot our side dish. I'm glad I checked before I left. There were no utensils included and they were out of butter for the biscuits. The food was still yummy but they need to get their act together. It is a new location and I expect that some of the employees are new. I am willing to give them a little time to become more efficient.