A couple coworkers and I stopped in one day for lunch. The line was long but we got through it fairly quickly. I was excited to try this place as I heard such good things, but when we waited over 10 minutes for our burgers, it was rather disappointing. The burger was ok...I prefer Red Robin's thick burgers to Smash burger's thin ones. I had their fried pickles which were covered and swimming in grease. For almost 12 bucks for a burger, side and fries I don't know if i'll be back.