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| - The biggest problem that I have when I need to take my bike to a shop to have something fixed is that bicycle enthusiasts are, for the most part, incredible douche bags. I apologize in advance if you are someone who wears skin tight shorts with a padded ass and a colorful shirt adorned with fifteen different product logos.
Sometimes when you take your bike to a shop to get new chain put on, flat tire fixed or something else along those lines, the people working there will treat you like you just crawled into the store on your hands and knees and promptly crapped yourself before spouting off some nonsense about needing your bike fixed.
Or, worse yet, sometimes they will act like the bicycle had only been invented with their prior approval. They are the people who know bikes. You think you know bikes? You don't know shit. These guys know what they're doing. But, when you take your bike in to have little metal piece on your bicycle seat fixed, they'll fuck it up even worse than what you had it before and shrug it off with an attitude that says, "Well, shit, you should've bought the $600 seat if you wanted me to fix it up. My fingers were made for the finest gold."
Tempe Bicycle throws that pretense out the window. They are incredibly professional and courteous even when they're busy beyond belief. When you come in and you need to have them fix something they will deal it to you straight without suggesting that in order to be a true bicyclist, you need to dress like a fucking clown and mount up on a bike that costs more than a car.
Even non-profit organizations can leave you groaning sometimes the way they treat everyone indifferently, but Tempe Bicycle, specifically this location (not so much the other one), they will get your job done very well. Just recently I had them put some grips on my bike using their air gun, squirt some air into my tires and lube up the chain and they did it for free even after I offered to throw like five or ten bucks their way.
Very professional and courteous.
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