I had a decent experience at the Wok Box yesterday. I told the gentleman taking my order that it was my first time there and asked him if he had any suggestions, I told him I love anything spicy. He quickly just pointed to the Dan Dan noodle bowl which said it was very spicy on the menu, not much help there. While I did see that it said very spicy on the menu, I would have appreciated his opinion if anything else might have had better flavor but clearly he didn't have much of one. Anyhow, I decided to order the Dan Dan noodle bowl with chicken. I ordered a small noodle bowl combo with two small spring rolls and a drink. He informed me that he would call my number when the order was ready. I went to find a seat. He forgot to get me a drink and by the time I had realized this, there were 4 other people in line and he was very busy. They looked understaffed and he looked overwhelmed. When my noodle bowl came out I let him know I was missing a drink. He did get me a cup right away. The drink machine is awkwardly placed behind the order counter by the bathrooms and is not easily accessible when a lot of people are in line, bad design.
The bowl itself was good. I thought the Dan Dan noodles tasted great and had good flavor. Definitely spicy and garlicy. The small spring rolls were just okay and tasted kind of weird oily aftertaste and the sweet and sour sauce was way too sweet. The chicken in the noodle bowl was also just okay and I would have honestly just preferred more noodles because the chicken wasn't the best. Overall it was an okay experience. I wouldn't rule out eating here again completely because they do have some other flavors on the menu that look good but I would have to write and update because based on the other reviews, consistency with quality seems to be a problem here.