I am definitely a regular here. I come here for takeout sushi for a lazy night in, or meeting up with a small group of friends for dinner. The key word here is "small". Small space, and small number of staff. There's usually only 1 waitress for the whole restaurant to take orders, deliver food, get the bill. It works out 4 out of 5 times, but there was one time when I was made to wait for almost 1 hour for my order. Of course, the staff more than made it up by bringing an extra, on-the-house bento meal.
Overall, I'm always pleased with the freshness and the staff friendliness. Will continue going back every 2 weeks, as my custom is now!