This was an odd one...
I booked a reservation for my girlfriend's birthday, just the two of us. When we arrived they seated us upstairs (not as nice as other areas) and although the place was mostly empty, they stuck us right beside a mother and daughter. The daughter (maybe 15ish) was reading loudly from a book and the mother seemed indifferent to the excessive noise.
We asked to be moved to a quieter and nicer spot in the restaurant, but the hostess just seated us one table over, clearly still within earshot of the loud girl.
We got up, grabbed our coats, and walked out. We don't plan to ever return. Granted, I had been to Terroni before and it was good... but if you're that oblivious to a couple that wants a nice quiet dinner, you don't deserve our money.
***We then wandered the area and found a great little pub called "P.J. O'Brien Irish Pub & Restaurant." Settled into some Irish pub food and pints - had a great time!***