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| - I've been to Tricks a few times, but only to the bar, where I've had excellent beverages, food, and service.
Dining was a disappointing experience in comparison.
I anticipated it to be busy because it was restaurant week and Wicked was playing at Gammage, so I was prepared for the service to be slightly impacted.
We were seated right away because our reservation was set for 6:30.
Upon sitting down, it took about 10 minutes for water to come to the table and for our server to introduce himself and take our drink order. It took another 20 minutes for him to bring the drinks and take our food order. While waiting for our drinks to come, we had the unfortunate privilege of an angry customer basically yelling at the manager about the time it took for service and food. It didn't set the best mood for the night.
Once our server did get our order the food came out pretty fast and as it slowed his service improved but the first hour tainted our experience for the night.
I really enjoyed the flavors of the food, but the execution was off. The foie gras was room temperature, the lamb rack was tough and chewy and the scallops were undercooked.
I also found it odd that the chef refused to allow exceptions on the restaurant week menu. There was a dumpling I wanted to try and the chef said that only people doing the restaurant week menu would be able to order off of it. It didn't make sense to me for a couple reasons. As a customer ordering off the normal menu we were spending more money than the 3 course menu offered during restaurant week and it would've been easy to mark up the cost of the entree in order to accommodate the table.
When it did slow, our server was able to get an exception on getting us a dessert off the restaurant week menu. I was excited to try the creme brûlée with balsamic reduction, but the balsamic was overpowering.
If I go back, I will be sticking to the bar. For the cost of dining in and the service, it's not worth the money spent.
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