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  • Do not come here!! I came in to get things printed about 6 p.m... I only wanted 30 copies and the guy said he couldn't do them right now because he was busy but he'd have them done by the end of the night for me to pick up. They close at 9 p.m. and the guy calls me at 8:50 to go pick them up--obviously I wasn't going to be able to make it in time. I worried about leaving my USB drive there overnight but figured, hey, these are professionals, they'll keep it safe. I come in the next day in the afternoon only to find out they LOST my USB drive and had no explanation as to how it went missing. They said "is this your contact information? We'll give you a call if it shows up." WHAT?! no... my USB drive had my thesis and all my school work on it and yes, it's my fault for not backing up my files, but at the same time, you think you can trust a company like fedex kinko's. The worst part is the guy's attitude about the whole situation. He was so nonchalant about it. In fact, I never once got a simple "I'm really sorry we lost your USB drive." I've worked in customer service before and the first thing you do when you mess up is acknowledge your mistake and APOLOGIZE!! I got my printing for free ($66 worth) which was nice, but the value of the files on my USB drive is incomparable to a meager $66. I will never go back to this store again.
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