Dr. Karen has been our family optometrist for several years now. My family loves her. The other day my mom wanted me to take her so that I could help her pick out a frame. The receptionist at the front was very courteous. After she checked our insurance, JR helped us with the frames. He was nice and accommodating and always had a smile. Customer service is what sets businesses apart, especially at Doctor's offices. Thank you for making our visit a pleasant experience!