I have been bringing my multiple Bimmers here for over a decade. Scott doesn't want to be your friend, he just wants to fix your car. I had an experience a few years back where my car literally wouldn't run. I thought I was in for a very expensive fix. Turns out the vacuum hose separated itself from the manifold. I simply need a clip replaced. My total bill was under $25. If they were a dishonest shop, this would have been the perfect time to take advantage of a customer. Half the time he tells me what my car needs, but suggests I don't do it for another 6 or 9 months. I believe honesty comes first with Scott. In this day, what is that worth?