The food is OK, the experience could use some work. I come in every few months to give Hello Bistro's South Side location another chance, and am usually let down and then avoid Hello Bistro's South Side location for another few months until I forget about the whole thing. Their salads are hit-and-miss, so when you find something you like, stick with it!
The burgers are simple and creative, the grilled cheeses hit the spot, and the soups are a good alternative to fries or a side-salad. I came in with a birthday coupon (thanks!) and the staff that greeted me didn't seem too thrilled about any of it and it caused a bit more complication that it helped.
For fast-casual or for takeout, Hello Bistro is definitely a quick spot and easy decision. I'm just always left wanting a bit more.