Up until recently, my wife and I was a "once a week" regulars at Old Orchard Lanes. We would pop in usually on either Mondays or Thursdays between 11 am and 3 pm. We never went on weekends or after 5 pm due to the younger staff. The younger staff would not come to your table and wait on you. You had to go to the counter if you wanted any food or drink. The younger staff was not in a hurry to get our food out in a reasonable amount of time and actually once had them forget an item we had ordered and then tried to charge us. We found this out when we actually tried going there on a weekend. We only had one bad experience during our usual lunch experiences, the lettuce in our salads was old and bitter.
We went in today a little after 1 pm and was informed that their menu has changed. They trimmed the menu size down and got rid of some items that probably wasn't the best cost efficient. Instead of a small and a large chef salad, they own have one size which was supposed to be between the old two sizes, The old small chef salad was $3.59 and the large was $4.59; now their chef salad is about the same size as their old chef salad. It is priced at $5.99. Basically, kept the old size and upped the price.
Did not see the same familiar faces of staff or management that we were used to seeing. My wife and I left wondering if they changed staff or even owners. Saw a sign stating they were looking for kitchen staff on our way out. If you asked me months ago my opinion on this place, I would have gave 4 stars as long as you went during lunch hours and maybe 2 stars on the weekends/nights. Now, I can only give it two stars, sadly. If just bowling or drinking alcohol is what you want, then by all means, this is probably your best bet. Having a sit down meal is better served by going down the street to Applebee's or Buffalo Wild Wings.