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| - Store opens up at 11am. I walk in at 1104am to order 2 cheese, one pepperoni, and 2 crazy breads. And of course, NO Hot N' Ready available. Was told it would take 10 min. Order was not ready until 1128am.
After I received my food I requested to speak with the manager regarding not the customer service (which is always great by the front staff), but the consistency of never having Hot N' Ready pizzas as Little Ceasars advertise as available. I have gone like today when they open, mid afternoon, early to late evening. No matter what time of day, the availability of Hot N' Ready is never available.
Customer service has always been great and have no concerns with the quality of food, however, addressed the continuous issue of Hot N' Ready never being available, though this is what Little Ceasars advertises and is known for. She immediately attempted to deflect and minimize my statement by stating that I could order online or call in (which is something I usually do because of this issue). She stated that there food is always hot, and as I replied stating that I understand these two additional options of ordering, this is not what I was stating was that there seems to never be Hot N' Ready available at this location.
Will travel a few more miles to another location. Worth the extra "10-15" minute wait/drive time".
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