I saw Teresa for a haircut on my first visit to this salon and have no complaints! I had really long hair almost down to my crack and had been afraid to let anyone touch it except for an inch or two off every few months. I brought some pictures on my cell phone of what kind of cut I wanted (layered) and am super happy with my results. I wasn't pressured into buying any products and it was a real laid back although professional environment. I will definitely be back.