Physical therapy is never a pleasant experience and yet it is a necessary evil if you want to improve your physical being. Unfortunately I needed extensive physical therapy on my knee. My previous years of physical therapy with other therapy companies prepared me to have a negative experience. I was wrong, happily surprised. 360 is inside a large fitness center. For a patient, the additional equipment available at this center, complements the 360 equipment. Doug and Lisa are wonderfully experienced, professional and focused on helping their patients achieving a positive outcome. Doug has a calm soothing voice. He explains the reasoning behind certain exercises which I found quiet impressive. I hope I never need therapy again but should that happen, there would be no hesitation in going back to them.