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| - Attempted to stop by here along my regular bike ride into Scottsdale.
I was not able to eat here so this review is based solely upon the Manager of the this restaurant.
I arrived at the restaurant about 9:30PM on a Saturday evening. The place was about 25 percent at capacity with no one at the bar. Also there were only two parties sitting on the patio off the the right side. One of the waiters told me it was okay to park my bicycle off to the one side of the patio as it was not being used. This was a good spot as the space was not being used and the bike would have been out of sight and out of mind to any customer.
Note, that my bicycle value is in the high four figures with other equipment and bags attached on it. Locking the bike far down the street was not something I was going to do.
I returned back to the front door unable to located the first waiter who told me I can part my bike on the front patio. I asked a second waiter to help me locate the first waiter. I waited 15 minutes and he never returned. I then spoke to the hostess about where to put the bike so I can eat dinner there. At this time, she retrieved her manager who approached me in his suit and tie. He than informed me that I need to use the bike rack down the street. I informed him that I do not have a lock - and before I can finish my sentence, he looked up and down at me, sizing me up, said promptly stated, " I can't help you." He then smugly turned and walked away without even looking me in the eye.
I then left.
Folks, this restaurant is located in what is called the Scottsdale Waterfront which has over 25 restaurants within short walking distance, even for fish. Entrees are in the $40 - $50+ range. I suppose with prices like that there is a tendency to judge customers (I rode a bike there wearing a polo shirt, shorts and bike shoes) and dish out (pun definitely intended) heaps of snobbery and attitude towards people who do not fit your customer mold. This is a big mistake because in my pocket was green in which I was going to leave some of it behind for them. But, no longer.
In the event management reads this review I will leave them the following "Business Lesson." If someone rides a bicycle to your food perpetration service establishment....they probably live in close proximity to your place of business. That being the case, its probably best not to turn your nose up at them. Fact is, I do live in Scottsdale, full time I may add, and this is what occurred.
No matter how good the food is respect for the customer is paramount. Behavior like this will only damage your market.
I will no longer be bringing family here. I will no longer be bring any guests here. I will no longer be bringing any clients here. In my office, we have a list of restaurant suggestions, this one has been removed from that list.
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