I came to this nail place from all the great reviews on here and thought I would schedule and appointment with Andy since he has great reviews. I called to schedule and appointment with Andy four days in advance- I confirm three times that my pedicure and manicure ect would be with Andy. I also booked my boyfriend to have a pedicure with me while we are on vacation at our vacation home around the corner. We came early so I can pick a color the girl starts my boyfriend and by the time I sit down for mine- he was already done. Remind you it was in the morning and no one else there. I was annoyed because how relaxation is that? Anyways the person I thought was Andy turned out to be (i think) Tran. He was very nice but my no matter how much I explained the way I liked my nails he seemed to just do it his way. I found it wasn't Andy after everyone coming in greating an Andy..... Everyone talks about how great he is but I didn't see any thing special with his customer service. They don't offer you anything to drink so don't let the yelp photos fool you.