I am only giving two stars due to the burgers. They tasted great. However, the fries left a lot to be desired. I don't know what it was but i did NOT like the taste. I've been a customer at 5 guys for years so i know what they should taste like.
When we went to get a refund, the manager was very defensive. Rather than saying "i apologize that you didn't enjoy your fries", she started getting loud.
Although i liked the burger, i won't be coming back.