A bunch of incompetent crew. I called to make an appointment 4 days prior to getting the oil change. However, the guy on the phone told me to "just walk in." So I did, and of course they told me that it would be 2 HOURS wait. What a stupid a$$.
I've decided to contact the other location and they took the appointment right away.
I will never go back to this location on 10127 W Charleston. And if you don't have to, I would suggest you go somewhere else.