Dr. Hicks has been wonderful but the office staff is HORRENDOUS!! I echo what every other yelper has said. They are rude and unprofessional. They never give reminder calls for appts and will not let you see the Dr if you are even a minute late. I am without medication because they refuse to refill it until I can be seen. I was there for my last appt and was a whole 4 mins late. They would not even tell the dr I was there. There is NO communication at all. When your refill is denied they will not even call you to tell you why. I have paid hundreds in unnecessary fees. Stay away!!