Two stars are for the friendly staff and cleanliness. I was very disappointed in the pedicure I received. $56.00 and an hour later I left with poorly polished toes, the dark color I came in with wasn't completely removed. My heals are still cracked, there was no dead skin removed. One of my favorite parts of my weekly pedicure is the massage and was disappointed in that too. Perhaps nails and hair are their thing and that's why they have many good reviews. Don't waste your money here for a pedicure.