I've been a regular at Chen Wok for over a year now. I've patiently sat on the sidelines and read some of the more negative reviews here on Yelp. And I finally couldn't hold my tongue any longer.
Is Chen Wok Panda Express? No. It's not. Chen Wok actually puts meat into their dishes that you don't have to use garden shears to eat. Chen Wok's meat is actually tender. Their veggies, like Panda's, are cut fresh daily. They do NOT use MSG, unlike Panda. And I can get a 3 item meal WITH 6 plump, overfilled crab/cream cheese puffs for UNDER $10.00!!!
Is it the best Chinese food? It's better, by far, than Panda Express...but not at all in the same league as Chicago and New York's China Town fare. But that's ok...we're in ARIZONA. And I'd much rather give my money to a locally owned business than Corporate Butt Weasels any day.
Items ordered off their menu are plentiful, tasty, price-worthy, and of a better quality than their Panda-like line AND they deliver! Which is especially awesome due to the light rail construction on 19th & Northern.
The folks behind the counter are also very nice. I've never had a bad experience with Chen Wok and I'll continue to eat there as long as I'm in the area.
Give them a chance. Your other alternative is Wahsun across the street...and it's a crap shoot as to whether they'll be open or not.