Arrowhead Dermatology deserves 0 stars but I was unable to give it that rating due to Yelp's review procedures.
At all costs, avoid this place. The doctors are on a schedule to get you in and out as quickly as possible. Don't ask questions or it will throw them off their timing. They don't ask questions either for the same reason.
I scheduled 2 procedures as recommended by the doctor with a PA because the doctor was not able to perform minor surgery for more than a month. PA was the most rude, disrespectful person I have ever met. When I stated 2 procedures had been scheduled, she commented that I don't tell her what to do. Refused to do both procedures and charges nearly twice what the doctor does. Like the doctors, she stated she had a specific schedule to keep. I was informed she did not have time to discuss my procedure and if she didn't get started right away, I would need to come back another time. Assembly line surgery!!! I walked out.
Zero customer service, Zero etiquette, Zero ethics, Zero common sense, Zero patient focus. It appears to be all about making money! Shame on Arrowhead Dermatology for treating patients so poorly.