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| - I am giving this store two stars because I HAD to be there on a bad day when the newest, untrained, young AT&T employees in the United states were running the store. ( Don't take offense when I use the word, young, all these guys just happened to be.) I am giving them a second star because it CAN"T be that bad all the time. I will explain.
First of all, I have a cell phone strictly so that a friend can get hold of me in an emergency. The only other time I use it is to let people know when I am going to be late. Otherwise, I wouldn't have one. The idea of someone driving a telephone booth next to me is not appealing, nor does shopping next to someone who is a walking telephone booth. I don't want to know that much about someones personal life when I am shopping for banana's, or a newspaper, thank you. I am waiting for the day when they make a switch and all cell phones turn off around me unless a call is really important=dead battery, sick kids, the cat is throwing up. Call me antisocial. I like my peace and quiet. The job of deciding whether to buy drain cleaner in a liquid or a gel is enough of a job for me without any interruptions about the mysterious Aunt Martha and her bunions, I guess.
I got my first AT&T phone, free, in a raffle at a community event. It was the most basic and that is fine with me. I can't complain. It did what I want and I have gotten good service from AT&T, nor like the nightmare my friend has had with Verizon. After three years, the phone still works but decided to upgrade. I went into this store prepared to buy a phone. It wouldn't take much more than to put in my hands something basically what I wanted and out comes the Visa.
These people did everything they could to not sell me a phone. They pointed where the phones were. I found what I wanted and their weren't any hanging there. I asked a sales person to go check. He went in the back and a few minutes later I saw him leaning on the counter chatting with the other employees. I went over and asked him if they'd had any in the back. He said no. He had misunderstood me and thought I'd just was telling him the slot was empty? I then asked if they were getting any in? He said, "You, mean, you want one?" He asked another employee who said you never know what's coming in. The silence then was poignant. At that point, I left when they didn't offer to call another store.
Seriously. the service at this store has to be better than what I received. It can't be that bad. They are still open. Me? I went down the street and found what I wanted. I won't go back, but honestly, it can't be that bad all that time. As I said, they are still open..
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