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| - There is no other auto body shop that I would recommend. Given that it's only a matter of time before someone rear ends you in this town (it's not a question of if, but when), I will always go to Michael's for my collision needs. Let me tell you why.
Thoroughness
The owner of Michael's, Michael (surprise!), came out to personally greet me and explain to me exactly what to expect. He is friendly, caring and above all, honest. This guy genuinely cares about his customers. There is no lip service at this place! He went through from top to bottom what the process was. He made me feel very comfortable and that I didn't have to worry about a thing, because in most cases, having body work done, especially after a collision is a nerve wracking experience in and of itself. Michael will put your mind at ease.
Integrity
This one goes a LONG way with me. I am BIG on integrity because there is so little of it today in business. Not so at Michael's. When he says he is going to do something, he does it and he stands by what he says. THAT'S integrity!
Price
Now, I only went to one other shop, so I don't have too much to compare it to, but Michael's quote came pretty close to what the other shop was going to charge. They were cheaper by about $100. What gave Michael's the edge over the competition was the quick turn around time AND, get this, a FREE loaner car. How cool is that?? If I'd gone with any other shop I would have had to spend another $200 or more on a rental car (and I wasn't going through my insurance. It was all out of my pocket). This was a HUGE factor for me. Having that free loaner car was a lifesaver and a money saver.
Daily Photo Updates
Michael's offers daily updates with photos that are emailed to you. I loved this feature! It saved me from constantly wondering and calling to see where they were in the process. I knew each day exactly what they were doing with my car.
To sum it all up, Michael AND his staff (especially KC) are second to none in the industry. Go there and tell them I sent you. I promise you won't be disappointed.
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