We love Charleston's! Dined there too many times to count! Recently at this location we had two negative experiences. Today we tried their spinach artichoke dip. First bite was perfect. No problem. Second bite immediately became attached to the roof of my mouth and was far too hot to eat. Severe burns to roof of mouth! No warning that it would be this hot and first bite was fine. Should have been warned or cautioned!!!! Nothing!!! Roof of moth began sloughing skin immediately! Worst roof of mouth burn injury I've ever had by far. Not happy!!!! Also and recently a few weeks ago we picked up a large to go order and they left out several items! Charlestons - excellent .... this location not so good. I recommend avoiding it.