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  • Wow. Just pretty bad . I was running errands and I stopped in since I was in that area, just because I had a coupon for a nice new salad. Well I pull in heading towards the driveway and there were cones blocking the entrance. Ok. I'll get out and go in to order my avocado salad with the coupon . The girl screams " we can't take credit cards or coupons our system is down " Ok . Mientras todos los empleados estan hablando en Español tan ruidoso de frente de los clientes que no son hispanohablantes. This can be perceived by non speaking clients as rude, I speak and understand Spanish. This isn't a legit Mexican place , Not a local place that caters to a Latino clientele . I know that being in the service industry myself, corporate at that, it is a No-No. English should be spoken up in the front and Spanish in the back. So anyways, the girl tells me no credit. I nodded. Then I pull out the coupon to show her the new salad I wanted, and before I can finish , she says " No coupons " I said "I heard you the first time", I am just showing you the salad I wanted. I never received a receipt. Even though she should have hand written one . There was no apology, or offer of a soda or something for their inconvenience. I really like their food, even though it is fast food, but I will never go to this location again. Whoever is the manager should have been on the line where all these issues were happening. I did see a note on the way out on the door that wasn't up when I arrived, "Cash Only " in pen writing, but again NO APOLOGY. I understand things go wrong, because I'm in hospitality , but seriously ??? Corporate please take note !!!!! It was not right what happened today. Issues happen , but with no apologies or making up for a mistake as such as this is where you dropped the ball.
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