About: http://data.yelp.com/Review/id/VK0Whxgsud0w3wcauvoMtA

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About: http://data.yelp.com/Review/id/VK0Whxgsud0w3wcauvoMtA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-12-27 00:00:00 (xsd:dateTime)
itemReviewed	Lulu
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	So it was my birthday today and my better half suggests we go to 300 East to celebrate. But I had a craving for a burger and it popped into my head to go to Lulu's and get the pork burger with the fried egg (Castro burger) we got last time and loved so much. So we head over there and go to order my burger but it's not available on the dinner menu...apparently it is only available for lunch now. I ask the waitress if they could make it anyway fully expecting them to say sure no problem. After all the customer is always right...right? Well not at Lulu's. The waitress told me no multiple times. Call me crazy but I was dumbfounded. There was no reason given other than "we can't do it". I ended up getting a regular burger with fries and she got the brie stuffed chicken with mashed potatoes...all delicious. But that's not the point. I checked the whole menu and all the ingredients needed for my Castro burger are available in other items. So are you telling me that they can't be combined to create an item that is already on their lunch menu for me to eat for dinner? On my birthday no less! So now I'm taking away our previous 4 star review and giving them 1 star. Should management at Lulu's want to contact me with a legitimate reason I couldn't get the burger I wanted I will restore their 4 star rating. **Update** I actually was contacted via Yelp message by a very nice Manager at Lulu's after my last review who told me that they had sold out of the ingredients for the castro burger at lunch earlier in the day and that's why it was not available. She also apologized for the waitress not explaining that to us and that in the future she had instructed the staff to explain why something is not available. I'm not sure I buy the story about running out of ingredients but nevertheless I was impressed by her reaching out to me. So as I promised here is the 4 star rating returned to Lulu's.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Robeecats

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