I bought my Givenchy bag here about a month ago! The staff was very nice and were very respectful of the fact that I wanted a vegan handbag, no leather, no fur, etc. Barney's ordered my Givenchy online to be shipped to their store and the staff even reconfirmed that it was in fact vegan-leather that was used along w/ PVC material. I'm very happy w/ my Givenchy and I am very happy w/ the fact that the sales lady showed me other vegan options as well. I had a nice experience as it took me a really long time to make sure that this was the bag for me. And, am happy to say that it very much was.