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  • I actually tend to really like Harrah's casinos. This one, however, not so much. The one in AC is so much better, which is ironic since AC is a dirty version of Vegas. My opinion may be swayed by the issue we had upon arrival. Having flown in from Philly and arriving early (11am) I did anticipate an issue checking in early. They offered to let us check in for a $25 early check in fee per room (2 rooms on our reservation). We opted to get into only one room early- so we could at least have our luggage in the same space. The lady checking us in said to call at 2pm to see if the room was ready- it would be ready earliest at 2pm latest at 4pm. 4pm rolls around and they tell us "Check is is between 4pm and 6pm" and that the room still isn't ready. How is this even possible? We ask for the $25 back since the second room on our reservation still isn't available, and we were told it would be. They proceed to say they never told us that. Once again I feel I need to travel with a tape recorder on me at all times. In the end, after spending 40 minutes at the check in counter, both rooms were available and I had my $25 back. In all honesty, I'd prefer my 40 minutes back. It was so unnecessary, and tiring. It just really left a bad taste in my mouth- I can't handle poor attitudes and everyone we dealt with that day had one. I found this to be strange, since I've rarely encountered such cranky people in Vegas. I think it has something to do with the Oxygen they pump - perhaps the tanks were empty that day. In addition, the casino is OK, just OK, nothing wonderful. The bar options aren't that appealing, and the food options even less appealing.
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