Sometimes good, sometimes bad, but what really turns me off is they have no lost and found and drivers are able to steal all sorts of things with no real consequences. A new phone fell out of my pocket in one of their cabs and dispatch pretty much told me there was nothing I could do, as did the cops, despite me being able to GPS the phone and tell them when and where I came and left from (the cab was also ordered, not hailed).
Asked another Beck driver what my options were and he pretty much told me it depends on if the driver wanted to return the phone or not. I guess he didn't and here sit my 2 stars.
If you're reading this, Beck, figure that junk out.