After I posted my review on the awful experience we had during our 1st visit together to the Gilbert location I was immediately contacted by a rep from Postino's who was very apologetic and took the time to hear my story , and invited us back on the house. I took my best friend with me for her birthday and from start to finish the service and food was absolutely divine, and exactly what you'd except if you've come to love the Postino's brand here in the valley. I decided to save my gift card for a night out with my husband, so I should note that the staff had no idea I was coming back for a second try.