First off the picture that is posted is of the wrong Starbucks. I've worked in the building where this Starbucks is located for a while now. I have to say it's the most consistent Starbucks that I've been to period. The staff is always friendly, and fast! This is very important especially for this location; It gets extremely busy during peak hours. The other day they accidentally put my drink in wrong. They gave me a free drink coupon just because I waited an extra minute - I didn't even complain! Now that's service.