I have been going to Bri at Sergio's for about a year and a half. I came in frazzled one day and said...Make me blonde again! Without hesitation, she gave me a beautiful blonde makeover. I had gotten the runaround from about 3 other salons saying that I had to have a double process and things like...it's a lot of maintenance. Bri knew exactly what I wanted, put a plan in place and now we have a routine that is perfect for me. She gives great cuts and THINS my hair the way I like it! She's nice and friendly but not overly talkative. I enjoy all of the people at this salon. They are young and hip and friendly and knowledgeable. I would recommend it to anybody who is looking to for a positive experience.