I'm not a tourist here to compare my "beloved New England cuisine" with the "lowly Pittsburgh sandwich shops." I'm from Pittsburgh so I compare the food I get in this city with what else is available within driving distance.
As far as service, it's never been less than exceptional. Whoever is running this location knows what they're doing. The guys there are always smiling and laughing (in a non-girly, blue collar way of course). They deserve every penny in their Donnie Iris tip jar.
The food...well, I don't go to Primanti's anymore. The bread is always fresh and delicious. The flavors of the meats and dressing on the Italian sandwiches blend flawlessly. The fish sandwich boasts a big crispy piece of quality cod.
The decor and ambience of the dining area is perfect. It has a very nostalgic North Side feel and it's always clean. Plus the window is always there for people-watching.
Peppi's is a big reason why I love living in North Side.