I followed Dr. Cook here after she moved her family practice from another walk-in clinic - Integra has been generally great, front desk is efficient and professional and I normally don't have to wait long to see Dr. Cook after I present my health card. I will mention that although Dr. Cook is an awesome GP and I am fairly pleased so far, my "walk-in" appointments with her can feel a little rushed; there's definitely no hand holding, and I have to be the champion of my own care, ask the right questions and be responsible for my own follow-ups. Case in point, she ordered a blood test for a certain stomach virus and after my results came back clear, there was no followup from the clinic to investigate further (my stomach issues seemed to have resolved themselves...but it didn't seem as if the clinic cared about what happened to me after the fact). So yea, there's a bit of a "production-line" air to their services and I kinda felt like I've fallen through the cracks once or twice...but uh...I haven't died yet so that's a plus. I do have to mention that the price menu for their paramedical services like acupuncture, massage and other extras is LUDICROUS and 2-3 times more $$$ than elsewhere...so, okay prices if you are covered and are desperate for a quick fix, but I honestly wouldn't even use my benefits to access their paramedical services here.