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  • We have been going to the Jailhouse quite often for the past two years and have always gotten great food and great service...until today. We were seated and then, literally, ignored for almost 15 minutes. No one said hello, I'll be right with you...NOTHING. After 10 minutes we went up to the hostess and asked if this place was now self serve as no one had been to our table. She said she would have to try and find a waiter. She asked several servers and they all said that was not their table, within our earshot and no one took the initiative to come over to us. We got up and left. We will never be back and we will share our rude experience with everyone we know. We own a food business and we pride ourselves on customer service. Unfortunately, Jailhouse no longer does.
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